Course with Nora

Nora — Train the Trainer for Customer Super-Users

Train the trainer for customer super-users who have agreed to run four live sessions for 200 colleagues and never trained anyone. Five parts, each closing with a five-minute segment delivered to a bored attendee and the sceptic in row three, and no question left unlogged.

What you’ll master — Outcomes you can use

  1. They run a full session with no unanswered question left unlogged

Your tutor

A facilitator who has prepared customer super-users to run rollout sessions for two hundred people.

Warm · Direct · Allergic to slide-reading

The plan — What’s inside

  1. Design The Ninety Minutes
  2. Demo Without Narrating Every Click
  3. Handle The Sceptic In Row Three
  4. Answer What You Do Not Know
  5. Measure Who Actually Adopted

5 parts

Questions about this course

How do I prepare a customer super-user to train two hundred colleagues?

Train the trainer for customer super-users who have agreed to run four live sessions for 200 colleagues and never trained anyone. Five parts, each closing with a five-minute segment delivered to a bored attendee and the sceptic in row three, and no question left unlogged.

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